Liberty Mutual

As a user experience contractor, I worked with Liberty Mutual's Commercial Markets Division on a variety of usability projects. After helping them transition their legacy Macintosh applications to the Windows 95 platform, I designed and authored a corporate intranet that consolidated multi-platform user interface guidelines. I also created Macromedia Director-based CBTs for new insurance applications and an online Netscape Navigator User's Guide that was deployed across all of Liberty's North American offices.

Liberty Mutual Windows app

A screen shot of Liberty Mutual's Windows-based claim system with icon toolbar.

Liberty Mutual Macintosh app

A screen shot of Liberty Mutual's Macintosh-based electronic file system.

Liberty Mutual training tool

An interactive training tool for Liberty Mutual agents created with Director.